Blogs in June 2015

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News in June 2015

Humanizing the Idea of “Worker”

June 04, 2015 Erica Belforte Business Process Management

Gone are the days of tracking employees on a spreadsheet; no longer can they be considered numbers to be analyzed as profit margins. Without looking at a percentage, common sense can tell you that an employee appreciates being valued and treated as an essential part of a company. Employees are more

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Retaining customers can be a sticky business, but we're here to help.

June 02, 2015 Jordan Nunziato Business Process Management

What is customer “stickiness”? It’s certainly not a term that arises as often as, say, “quality” or “innovation”. It’s not a new term either. Well, perhaps its adhesive epithet is new, but, synonyms such as “customer retention” and “

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