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Why You Should Employ The "Test-and-Learn" Approach To Digital Operations

​​​​​​​​​​​​​​​​​​​​​​​​In the age of digital transformation,

you need to continually seek ways to integrate new digital and Internet of Things (IoT) technologies into your traditional operations. Dynamic business conditions, including around-the-clock operations and shifting business demands, create added pressure to reduce costs and increase operational efficiency.

And that requires testing digital systems within your business processes to see which ones work best.

In a recently publishing article entitled, “Digital Operations: Test-and-Learn Beats Wait-and-See,” author and expert, Dr. Achim Kruger, writes:

“Digitalization is dramatically shaping supply chain operations in the 21st century.

By embracing the latest Internet of Things (IoT) applications and other cutting-edge technology, supply chain organizations are creating new business models and more efficient ways to work.”

Establish operations and practices that take advantage of your company’s digital core and harness data to drive insights and deliver better business outcomes.

To begin instituting test-and-learn at your organization, Kruger suggests that you should first consider your business holistically through three levels of analysis:

  1. How will digitalization change business processes and customer expectations?

  1. How will digital disruptions and IoT change business models within your industry?

  1. How will digitalization impact the nature of work itself?

He writes that to answer these questions is to determine where a digital investment makes the most sense, and that’s when you take action—with the intent to constantly refine and improve for the future.

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